The CJSM service is an important part of the process of joining up to the Justice System in England and Wales and beyond, It allows people working in the Justice System, including public, private and voluntary organisations, to send emails containing information up to an equivalent of 'OFFICIAL', including 'OFFICIAL SENSITIVE', in a secure way.

CJSM uses dedicated email services to securely transmit emails between connected justice partners. Once connected, practitioners can use CJSM to send secure emails to each other and public sector justice organisations.

If you need any help to apply for CJSM, please contact the CJSM Helpdesk on 0207 604 5598 between 08:00 and 19:00 Monday to Friday, or e-mail cjsm.helpdesk@egress.com. The latest version of the CJSM Terms & Conditions can be found here https://cjsm.justice.gov.uk/terms.html and training videos and quick reference guides can be found at https://www.cjsm.justice.gov.uk/training/index.html

Latest Updates

Login to CJSM Secure Email

Can't login?

If you are not yet connected to the Criminal Justice Secure email service, it only takes a few minutes to apply online.

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Join the Secure Email Community

The first step is to check that you are not already connected to CJSM. You can do this by simply entering your email address and organisation name in the boxes below and then clicking on 'Apply now'.


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An application for the given email address is already present in the system.

If you are in the process of completing an application, you can access it via the link in the original email you received when first applying.

Alternatively, if you have completed your application and would like a status update, please contact the CJSM Helpdesk who will be able to assist you.

Lost your application email?

We were unable to send the email containing the link to your application.

Click the "Retry" button below to try sending the email again. if the error persists, please contact the CJSM Helpdesk.